1. Who we are
ADCONCEPT is a digital marketing agency based in Malappuram, Kerala, India. In this policy, “we”, “us” and “our” mean ADCONCEPT.
This policy explains what personal information we collect through this website and when you contact us, how we use it, who we share it with, and the choices and rights you have.
2. Information we collect
Information you give us through our forms. Depending on the form, this can include your name, business name, type of business, location, marketing goal, the service you are interested in, your monthly marketing budget range, your message, and any website or social media links you share for an audit.
Information you send us directly. If you contact us on WhatsApp, by phone or by email, we receive your phone number or email address and the content of your messages.
Technical information. Like most websites, our hosting provider automatically records basic technical details, such as your IP address, browser type and the pages you request, to keep the website secure and working properly.
3. How we use your information
- To reply to your enquiry and arrange a consultation or call.
- To prepare a free marketing audit when you request one.
- To provide the services we have agreed with you.
- To keep a record of enquiries and our communication with you.
- To keep this website secure and improve how it works.
We do not sell or rent your personal information, and we do not use it for unrelated marketing without your consent.
4. How our forms and WhatsApp work
When you submit a form on this website, your answers are saved securely in our website’s database and a copy is emailed to us, so we can reply even if you do not send the WhatsApp message.
The form then opens WhatsApp with your answers already filled in. Nothing is sent on WhatsApp until you press send. Messages you send on WhatsApp are handled by WhatsApp (part of Meta) under its own privacy policy.
5. Your consent
By submitting a form or contacting us, you agree to us using your information for the purposes described in this policy. You can withdraw your consent at any time by contacting us. Withdrawing consent does not affect anything we did with your information before you withdrew it, but we may no longer be able to help with your enquiry.
6. Who we share your information with
We share personal information only with service providers who help us run this website and communicate with you, and only as needed for that purpose:
- Website hosting (Hostinger), which stores the website and its database.
- Email (Google), which delivers form notifications and emails to us.
- WhatsApp (Meta), when you choose to message us there.
- Google Fonts: this website loads its fonts from Google, so your browser connects to Google’s servers when you visit.
If you become a client, we may share information with advertising and other platforms, such as Meta or Google, only as needed to deliver the services you have agreed to. We may also disclose information if the law requires us to.
7. Cookies
This website does not currently use advertising or analytics cookies. WordPress may set essential cookies, for example when our team signs in to manage the website.
If we add analytics or advertising tools in future, we will update this policy and ask for your consent where the law requires it.
8. How long we keep your information
We keep enquiry details only for as long as we need them to respond to you. If you become a client, we keep your information for as long as we work together, and afterwards for any period required by law. You can ask us to delete your details at any time.
9. How we protect your information
We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
10. Your rights
Under India’s Digital Personal Data Protection Act, 2023, and other data protection laws that may apply to you, you can ask us to:
- tell you what personal information we hold about you and how we use it;
- correct, complete or update your information;
- delete your information;
- stop using your information, by withdrawing your consent;
- nominate another person to exercise your rights if you are unable to.
To make a request or raise a concern, email us at adsconceptmarketing@gmail.com. We will respond as soon as possible. If you are not satisfied with our response, you can complain to the Data Protection Board of India. If you live in the UAE or another GCC country, you may also have rights under your local laws; contact us and we will help.
11. Children
Our services are for businesses and are not intended for anyone under 18. We do not knowingly collect personal information from children.
12. Links to other websites
This website links to other services, such as WhatsApp and Instagram. Their own privacy policies apply when you use them.
13. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
14. Contact us
Questions about this policy or your information:
- Email: adsconceptmarketing@gmail.com
- WhatsApp or phone: +91 83010 29127
- Location: Malappuram, Kerala, India
